Help Center

Frequently Asked Questions

Can’t find the answer you’re looking for? Reach out to our customer support team via email on help@blackthorn.finance

What features are available?

For Individual Accounts:

  • We provide real-time FX conversions at a highly competitive rate

  • Multi-currency Blackthorn IBANs in 12 currencies allowing you to spend like a local in over 120 countries

  • Send and receive local and international payments

  • Local payment remittance in over 120 countries globally

Coming soon:

  • Debit and Virtual cards that are linked to our multi-currency accounts

For Corporate Accounts:

  • We provide real-time FX conversions at a highly competitive rate

  • Multi-currency Blackthorn IBANs in 25 currencies allowing you to spend like a local in over 200 countries

  • Global E-commerce card processing and local payment method solutions

  • We offer a multitude of payment with access to BACS, Faster Payments, SWIFT and SEPA, CHAPS.

In pipeline:

  • Debit and Virtual cards that are linked to our multi-currency accounts

Am I eligible for a Blackthorn account?

To be eligible to open an Individual Account with Blackthorn Finance:

  • You must be over 18 years old

  • You must be able to provide a valid proof of identity and address not older than 3 months

  • Employed or able to demonstrate your source of income

  • Be resident in a country which falls within our risk propensity

How do I close my account?

If you want to close any of your accounts or the user Account (Individual or Corporate), please contact our Support Team via our Live Chat or email at help@blackthorn.finance.

Are there any monthly/annual fees?

All the information you need to know about fees can be found on fees section on our website.

Blackthorn Finance Ltd is an authorised payment institution and regulated by the Financial Conduct Authority (FRN 927408) under the Payment Services Regulations 2017 (PSRs). Blackthorn Finance Ltd is registered in England and Wales under number 10024682. Blackthorn Pay Inc. is registered in Canada under the number BC1334854 and regulated by MSB under the number M22784529. Blackthorn Finance Ltd is a partner of Swipe International Ltd. Swipe International Ltd is authorised by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (FRN 931540). 

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